Intrum UK appoints new Director of Risk and Compliance

Sam has held several senior positions in the Financial Services Sector during the past 15 years with industry and professional services roles. Prior to joining Intrum UK, Sam worked at Lookers Plc where she held a similar position and at PricewaterhouseCoopers (PwC) as a Financial Services Risk and Compliance expert within their risk and regulatory practice. Sam is passionate about making a difference in society and holds a Board Director role for the charity Smart Works based in Greater Manchester, who help women into employment to change the trajectory of their lives.

Sam steps into the role following Suzanne Pearson’s move to the Intrum Board as Non-Exec Director, having completed six successful years as Risk and Compliance Director for the business.

Sam’s expertise in helping businesses embrace customer-centric approaches to processes and strategies aligns with Intrum’s Purpose, to Lead the Way to a Sound Economy, particularly during a time of economic uncertainly and the UK’s regulatory focus on Consumer Duty.

I’m delighted that we’re continuing to attract high-calibre people to Intrum. Sam is well respected within UK Financial Services and this appointment further strengthens our customer-led offering within the UK Credit Management and Outsourcing sector. Intrum UK has undergone rapid expansion during 2023 as we’ve enhanced our partnerships with some of the UK’s most respected household names in the banking and credit provider sector, whilst quadrupling our headcount to 1600 colleagues; so, I’m pleased to have Sam onboard as we look to grow our business in the years ahead.

This announcement’s release aligns with Intrum’s annual launch of the European Consumer Payment Report (ECPR) where 20,000 people from 20 countries are surveyed to produce insights into European consumers’ everyday lives; their spending and ability to manage their household finances on a monthly basis. The field work for the study was conducted between 19 July and 1 September 2023 and the results can viewed on the www.Intrum.com website here.

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Intrum UK

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large. Intrum has circa 10,000 dedicated professionals who serve around 80,000 companies across Europe. In 2022, revenues amounted to SEK 19.5 billion. Intrum is headquartered in Stockholm, Sweden and publicly listed on the Nasdaq Stockholm exchange. For further information, please visit www.intrum.com.