Let us help you
Supporting you. All the way.
The easiest way to settle your debt
Manage your debt whenever suits you best
Check your balance, calculate how much you can afford to repay and make payments online using the self-service portal
Have an account with Intrum Mortgages?
Visit intrummortgages.co.uk to manage your mortgage
Mars Capital rebranded to Intrum Mortgages in September 2024. Visit the Intrum Mortgages customers’ website for help, useful resources and to access the payment portal
Would you prefer to talk?
If you would like to speak to one of our customer service representatives, please call us at:
Monday to Friday
8:30am to 6pm
Saturday
9am to 1pm
Should you have any questions or require further support with your account, we recommend that you contact our team of customer support experts. Our UK-based contact centre is open Monday to Friday 8:30am - 6pm, and Saturday 9am - 1pm.
Want us to call you back?
Text INTRUM to 60070 and we will call you back immediately.
Alternatively, if you would like a call back at a more convenient time today text the word INTRUM and your chosen time to 60070. For example if you would like a call back at 5pm simply text INTRUM 1700 to 60070.
Email us
Please fill out the email form to get in touch with us.
Make a complaint?
If you wish to make a complaint you may use the above email contact form or alternatively send us details of your complaint by email to: complaintsin@intrum.co.uk or in writing addressed to:
Complaints Department, Intrum UK Limited, PO Box 226, Huddersfield, HD8 1FU.
Office Address
Intrum UK Limited
PO Box 226, Huddersfield
HD8 1FU
Do you have a question for us?
Read our Frequently Asked Questions.Related articles
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