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Protect yourself against scam calls and messages 

Intrum will never ask you to share personal information, such as passwords, payment details, or verification codes, over the phone, via email, or SMS. If you receive such a request, do not respond. To protect yourself against the scams, log in to My pages, where you can see if you have a case with us and make secure payments.

How to log in

Follow these simple steps to log in and take control of your account

Accessing Your Account Made Easy

  1. Visit the Portal: Open your web browser and go to https://myaccount.intrum.co.uk/.
  2. Enter Your Credentials: Intrum Reference Number, Date of Birth, and Postcode
  3. Log in to manage your personal loan account: check your balance, calculate how much you can afford to repay, set up monthly arrangements and make payments.
  4. Need Help? If you encounter any issues or have questions about your account, our dedicated customer support team is ready to assist. Call us at 01737 237 370 (our telephone number is charged at a local rate).
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Find out more

Being in debt can be stressful, but we’re here to support you all the way

Intrum strives to be the most ethical debt purchase and collection company. If we have contacted you about a debt, that means we have purchased it from your original bank or creditor and the balance is now owed to us. We want to work with you to help you clear your debts. We will take your financial circumstances into account and set up an affordable payment plan that allows you to repay your debts and get on with your life. If you can’t afford to pay anything we won’t ask you to pay and we will help you get free money advice.

Resources to boost your financial health

Keeping track of your personal finances, picking the right way to spend your money and spending your money sustainably, can be difficult. We know this, so our experts have written several articles with tips and advice on how you can avoid financial difficulties and boost your financial health.

This is Intrum

Intrum strives to be the most ethical credit management company. If we have contacted you about a debt, that means we have purchased it from your original bank or creditor and the balance is now owed to us. We want to work with you to help you clear your debts. We will take your financial circumstances into account and set up an affordable payment plan that enables you to repay your debts and get back in financial control.