Make a complaint

Find your options below on how to get in touch with us to make a complaint. When replying to enquiries, we need to ensure the security of our customers' data.

If you wish to make a complaint, you can use our email contact form below. Alternatively, you can email your complaint to: complaintsin@intrum.co.uk or write to us at the following address:

Complaints Department, Intrum UK Limited, PO Box 226, Huddersfield, HD8 1FU

To help you provide all of the necessary information required to investigate your complaint, we suggest that you complete the complaint form which can be found below.

For further information regarding the Financial Ombudsman Service, please click here.

First Name *

Last Name *

Intrum Reference Number *

Date of Birth

Postcode

Email *

Your Message *

I'm not a robot *