Being in debt can be stressful, but we’re here to support you all the way

Being in debt can be stressful, but we’re here to support you all the way


Find options to resolve your debt
Pay now
How do I pay now?

Pay now

Pay now

Log in to your account to check your balance, calculate how much you can afford to repay and make payments online using the self-service portal.

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Check the status of my account
I want an overview of my account

Check the status of my account

Check the status of my account

Check the status of your account today. Log in to our self-service portal to check the status of your account.

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I believe I have already paid
I have a question about the debt

I believe I have already paid

I believe I have already paid

Login to your account to check your balance, calculate how much you can afford to repay and make payments online using the self-service portal.

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I can't pay in full right now
What are my options?

I can't pay in full right now

I can't pay in full right now

We want to work with you to help you clear your debts. We will take your financial circumstances into account and set up an affordable payment plan that allows you to repay your debts and get on with your life. If you can’t afford to pay anything we won’t ask you to pay and we will help you get free money advice.

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I have a query
I have a query regarding the debt I owe

I have a query regarding my case

I have a query

If you have a query, you can log in or reach our customer service at any time of the day.

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I need free debt advice
What should I do?

I need free debt advice

I need free debt advice

We want to work with you to help you clear your debts. We will take your financial circumstances into account and set up an affordable payment plan that allows you to repay your debts. If you can’t afford to pay anything, we won’t ask you to pay and we will help you get free money advice. If you are experiencing financial difficulties, there are free debt advice options available to you.

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Customers in Vulnerable Circumstances
Need support?

Customers in vulnerable circumstances

Customers in Vulnerable Circumstances

At Intrum we support our customers who find themselves in vulnerable or potentially vulnerable circumstances. We have a dedicated Customer Care Team. If you find yourself in vulnerable circumstances we are here to support you.

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Download one of our forms
I need to provide you with further info

Download one of our forms

Download one of our forms

If you have been advised by a member of our team to provide us with a form, you will find it here.

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I am a mortgage customer
Mars Capital > Intrum Mortgages

I am a mortgage customer

I am a mortgage customer

Mars Capital rebranded to Intrum Mortgages

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Let us help you

If you have any questions, contact us and we will help you