Protect yourself against scam calls and messages 

Intrum will never ask you to share personal information, such as passwords, payment details, or verification codes, over the phone, via email, or SMS. If you receive such a request, do not respond. To protect yourself against the scams, log in to My pages, where you can see if you have a case with us and make secure payments.

Credit Services Association (CSA) Code of Practise

The CSA are the national trade association in the UK for organisations active in the debt collection and purchase industry

As a member of the CSA, we follow their best practise standards when engaging with and supporting customers.