Newsroom

2022: Collections in the Covid age

Eddie Nott, Managing Director for Intrum in the UK and Ireland, says collections specialists have to be nimble in the face of ongoing uncertainty. As we move into 2022, there are more questions than answers when it comes to Covid and the impact it will have on the economy, our businesses and the work we do with consumers in debt. Uncertainty is becoming the status quo.

News 07.01.2022

Consumers expect to take on additional debt over Christmas period

“Bringing family together and meeting expectations”. These are the reasons why one in four Brits take on additional debt at Christmas, according to Intrum’s annual consumer report conducted in 24 European countries. Although households with families are more likely to take on debt to pay for food and presents than the average consumer, the age group being most likely to do so is Generation Z (age 18-21).

News 20.12.2021

Intrum UK trio shortlisted for Women in Credit Awards

Three members of Intrum UK’s team have been shortlisted for the industry’s Women in Credit Awards. Taking place in London tonight (Thursday 30 September), the Women in Credit Awards are run by Credit Strategy Magazine and are designed to champion the work of a range of incredible women across the entire credit and financial services industry.

News 30.09.2021

Intrum returns to DCA market in the UK

Credit management group Intrum has returned to the contingency collections market in the UK. The company now offers a full UK debt collection service, allowing clients to benefit from its continuous investment in technology and analytics as well as award-winning customer care. The move complements Intrum’s established early arrears, white label and debt purchase services.

News 28.09.2021

Pandemic forces UK firms to crack down on late payment

Today, Intrum launches the sixth UK edition of the European Payment Report 2021*. With nearly half of the surveyed companies saying they are lucky to have survived 2020, many have taken the opportunity to tighten payment terms and focus on liquidity. However, most businesses admit that they rarely think about the impact of their own late payments on small firms.

News 16.06.2021

Intrum UK retains Gold Investors in People accreditation

Investors in People has again awarded credit management group Intrum UK gold accreditation, demonstrating the firm’s commitment to high performance through good people management.

News 13.05.2021

Bounce back challenge awaits collections

Recovery of the first defaulted Covid business loan accounts starts in May, with volumes and fraud levels an unknown quantity, says Intrum UK MD Eddie Nott. The collections industry needs to prepare for an influx of demand from lenders seeking the repayment of Covid small business loans.

News 23.03.2021